Shipping & Returns

We normally ship orders within 1 day. If we do not have the product in stock you will be notified. We will not charge your credit card until your order is ready to ship. You may cancel an order anytime prior to that point at no charge. If you have been charged and then you cancel there will be a 15% restocking fee to cover credit card fees.

Certain items may incur an additional charge, from the carrier, for oversize or special handling.

We have decided that there is not a good way to offer flat-rate shipping. The best solution is to charge the actual shipping charge for each order. This way, the customer can choose which shipping method works the best for them. That solution does increase our workload, but we want to be fair. You will be notified of the final charge to your card, when we ship.

If you would rather approve your final charge first, just let us know. We will hold your order until you ok the charge. You can let us know in the Comments section of the order form, if you would like final charges first. We will allow 24 hours for you to respond, to approve the charge. If there is no response, the order will be returned back to stock.

International

We can ship world wide. International customers should be aware of the possible long delays for their order to arrive.

Returns

We do guarantee that our items will not be dead on arrival(DOA). If you receive a DOA item, please let us know immediately. The best way to contact us is by email.

We will not allow returns on items that you purchased in error. We expect our customers to do the proper research before placing their order. If you need help, in making a sound purchasing decision, simply give us a call at 608-345-2733, and we will be glad to help you.

Warranty

Item warranties are handled by their respective manufacturers. If you have any questions about how to handle a problem covered by warranty, please give us a call or drop us an email.